Privacy Policy
Last updated: July 2026
NovaDocs AI ("we," "our," or "us") operates the website novadocsai.com and its related PDF and AI-powered document tools (the "Service"). This Privacy Policy explains how we collect, use, and protect your information when you use our Service.
1. Information We Collect
Account Information: When you sign up, we collect your name, email address, and password (encrypted).
Files You Upload: To provide our PDF tools (convert, merge, compress, OCR, AI chat, etc.), we temporarily process the files you upload. Your files are:
- Processed securely over encrypted connections (HTTPS)
- Automatically deleted from our servers within a short period after processing (typically within a few hours)
- Never used to train AI models, sold, or shared with third parties for marketing purposes
Usage Data: We collect basic analytics (pages visited, tools used, browser type) to improve the Service.
Third-Party Processing: Some conversion tools use trusted third-party processing partners (such as CloudConvert) to perform the actual file conversion. These partners process files only for the purpose of completing your request and are bound by their own data protection standards.
2. How We Use Your Information
- To provide, operate, and maintain the Service
- To process your file conversion and editing requests
- To communicate with you about your account or updates
- To improve our tools and user experience
- To detect and prevent fraud or abuse
3. Data Retention
Uploaded files are automatically and permanently deleted from our servers after processing. We do not keep copies of your documents. Account information is retained as long as your account is active.
4. Cookies
We use cookies to keep you logged in, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work correctly.
5. Data Security
We use industry-standard encryption (SSL/TLS) for all file transfers and secure storage practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal data, and to object to certain processing. To exercise these rights, contact us at support@novadocsai.com.
7. Third-Party Services
We may use third-party services (analytics providers, payment processors, conversion APIs) that have their own privacy policies. We encourage you to review them.
8. Children's Privacy
Our Service is not directed to children under 13, and we do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, contact us at:
support@novadocsai.com